Noon – 2:30 p.m. | Tuesday, Oct. 17, 2017 | Abode Venue
Learn how Southwest Airlines has developed crisis communication strategies and a culture that empowers its employees to proactively handle issues and provide legendary customer service. Then, hear how local companies are solving problems, building relationships, and responding to customers while providing excellent service.
Keynote speaker Chris Mainz, senior communications advisor, is a primary spokesperson for Southwest Airlines, the nation’s largest airline in terms of domestic customers boarded. He coordinated communications efforts when Southwest began service in Wichita in 2013, and leads the company’s executive communication efforts, specializing in speech writing, internal and external storytelling, crisis communication, issues management, event planning, and story placement in national and regional publications.
Join PRSA Kansas for Professional Development Day. Lunch and afternoon snack will be included.
Please register by Monday, Oct. 16.
Multiple registration types can be added to the cart separately and paid for in the same transaction.
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